RESIDENTS OF EEA 

For policies that incepted or renewed on or prior to 31st December 2021.

If you are resident in the EEA please use the forms below.

(EEA - Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden) 

If you are resident in HONG KONG please click HERE

If you are resident anywhere in the world other than Hong Kong or the EEA please click HERE

POLICY WORDINGS

Private Client

• Private Client Generic Policy Wording

Corporate Client

• Corporate Generic Policy Wording

INSURANCE PRODUCT INFORMATION DOCUMENTS

Private Client

• Prima Classic Insurance Product Information Document
• Prima Platinum Insurance Product Information Document
• Prima Premier Insurance Product Information Document

Corporate Client

• Prima Classic Insurance Product Information Document
• Prima Platinum Insurance Product Information Document
• Prima Premier Insurance Product Information Document

CLAIM FORMS 

• Step-by-Step Guide to Making a Claim
• Step by Step Guide (German translation)
• Medical Certificate
• Medical Certificate (German translation)
• Out-patient claim form
• Out-patient claim from - editable
• Out-patient claim form (German translation)
• Pregnancy claim form
• Dental treatment claim form
• Dental treatment claim form (German translation)
• Hospital Cash Benefit claim form
• Wellness Vaccinations and Optical claim form
• Medical Release Form

OTHER FORMS

• Private Client Payment Terms & Conditions
• Corporate Payment Terms & Conditions
• The Prima Plan Guide
• European Out-patient Direct Settlement