ALC Health launches new ‘Customer Online Service’

We are delighted to announce another new online service for ALC Health policyholders with the launch of ‘Customer Online’ enabling  our members to check their cover details as well as submit, manage and monitor their claims 24 hours a day.

This new service called ‘Customer Online’ is available to all ALC Health global policyholders whose cover commenced on or after 1 December 2011 and offers a smooth, seamless process to pre-authorise treatment.  Receipts for claims which may have already been settled by the policyholder and the ability to track the progress of each and every claim, is now available using this new secure online web portal. Continue reading ALC Health launches new ‘Customer Online’ service providing a comprehensive claims management facility available 24/7 worldwide →

According to experts, almost a third of European city dwellers are exposed to excessive concentrations of airborne particulate matter (PM). PM is especially dangerous to human health as it affects the sensitive areas of the respiratory tract reports Bill Cariker Continue reading Air pollution in Europe reduces life expectancy by 2 years →

4 OCTOBER 2012 – The Ministry of Health (MoH), Uganda has declared today, the end of the Ebola haemorrhagic fever (EHF) outbreak in Kibaale district. The last case was confirmed on 3 August 2012 and was discharged from the hospital on 24 August 2012. This is double the maximum incubation period (21 days) for Ebola as recommended by WHO. In the outbreak, a total of 24 probable and confirmed cases were recorded, of which 11 were laboratory confirmed by the Uganda Virus Research Institute (UVRI) in Entebbe. A total of 17 deaths were reported in this outbreak. Continue reading Ebola outbreak in Uganda finally over →

A European Union anti-smoking campaign, “Ex-Smokers are Unstoppable” is working with Barcelona FC to help 24 to 35 year olds quit smoking. Its free, online health tool, iCoach, is now helping 220,000 people break the habit. Continue reading Stop smoking mobile app helps 40% of users quit →

According to experts, almost a third of European city dwellers are exposed to excessive concentrations of airborne particulate matter (PM). PM is especially dangerous to human health as it affects the sensitive areas of the respiratory tract. Continue reading Air pollution in Europe reduces life expectancy by 2 years →

SARS – the potentially deadly respiratory infection that was a huge global news story almost a decade ago – might be back writes John Miller of the Healthy Travel Blog

Global health officials are keeping their eyes on a SARS-related virus, Coronavirus, that appears to have originated in the Saudi Arabia and has now spread to London. Continue reading The Return of SARS →

As of 24 September 2012, 51 cases (19 laboratory confirmed, 32 probable) with Ebola haemorrhagic fever (EHF) have been reported in the Democratic Republic of Congo (DRC). Of these, 20 have been fatal (7 confirmed, 13 probable). Continue reading Ebola outbreak in Democratic Republic of Congo – update →

The National Park Service Office of Public Health (NPS) has reported six cases of Hantavirus pulmonary syndrome (HPS) among visitors to Yosemite National Park in California, United States of America. Two of the six cases died reports the World Health Organisation Continue reading Hantavirus pulmonary syndrome – Yosemite National Park, USA →

The Ministry of Health (MoH) of the Democratic Republic of Congo (DRC) continues to work with partners to control the outbreak of Ebola haemorrhagic fever. As of 3 September 2012, a total of 28 (eight confirmed, six probable, and 14 suspected) cases including 14 deaths had been reported from Haut-Uélé district in Province Orientale. The reported cases and deaths have occurred in two health zones – 18 cases, including 11 deaths in Isiro and 10 cases, including three deaths in Viadana. The fatal cases in Isiro include three health-care workers. reports the WHO Continue reading Ebola outbreak in Democratic Republic of Congo – update →