Legal Restrictions and Terms of Use

International Medical Group Limited and IMG Europe AB are part of INTERNATIONAL MEDICAL GROUP® and conduct business under various trading names including ALC Health, IMG Europe and IMG.

International Medical Group Limited is authorised and regulated by the Financial Conduct Authority (311496).  Registered in England & Wales (4163178). Registered office: 254 Upper Shoreham Road, Shoreham-By-Sea, West Sussex, BN43 6BF.

IMG Europe AB is authorised and regulated by the Swedish Financial Supervisory Authority (71922) and is registered as an Authorised Representative by the Financial Conduct Authority (1003200). Registered in Sweden (559405-0469). Registered office: c/o SiriusPoint International, Fleminggatan 14, 112 26, Stockholm, Sweden. UK establishment (BR025974) office address: 3rd Floor, Fitzalan House, Cardiff, CF24 0EL, UK. 

Not all insurance products described in this website are available to all persons in all jurisdictions at all times. Certain restrictions, conditions and eligibility requirements apply. In addition, if you are a United States or foreign citizen physically located and/or living in the United States while viewing this website, there may be certain additional restrictions, conditions and eligibility requirements that apply. Please contact IMG or your independent insurance broker/agent for details.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE. BY USING THIS SITE, YOU SIGNIFY YOUR AGREEMENT TO THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THIS SITE.

RESTRICTIONS ON USE OF MATERIALS

This site is owned and operated by INTERNATIONAL MEDICAL GROUP^® in conjunction with its wholly owned subsidiaries International Medical Group Limited and IMG Europe AB. No material from this site may be copied, reproduced, downloaded, uploaded, displayed, sold, published, republished, posted, transmitted, distributed, incorporated into another work or otherwise exploited in any way without the prior written consent of INTERNATIONAL MEDICAL GROUP. The use on this site by any person of any data mining, data scraping, robot or similar process, device, software or similar or related technology is strictly prohibited. The modification or use of the materials from this site for any commercial purpose is strictly prohibited and is a violation of trademark, copyright and other proprietary rights owned by parties including INTERNATIONAL MEDICAL GROUP and its affiliates.

DISCLAIMER

THE MATERIALS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBIE UNDER APPLICABLE LAW, INTERNATIONAL MEDICAL GROUP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. INTERNATIONAL MEDICAL GROUP DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. INTERNATIONAL MEDICAL GROUP DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT INTERNATIONAL MEDICAL GROUP) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION RELATING IN ANY WAY TO YOUR USE OF THIS SITE. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

Under no circumstances, including but not limited to negligence, shall INTERNATIONAL MEDICAL GROUP be liable for any indirect, special, incidental, consequential or other damage, including, but not limited to, loss of data or lost profits, which result from the use of, or the inability to use, the materials in this site, even if INTERNATIONAL MEDICAL GROUP or an INTERNATIONAL MEDICAL GROUP authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Notwithstanding the above, in no event shall INTERNATIONAL MEDICAL GROUP's total liability to you for all damages, losses, and causes of action (whether in contract, tort or otherwise) exceed the amount paid by you, if any, for accessing this site.

UNSOLICITED CREATIVE SUBMISSIONS

INTERNATIONAL MEDICAL GROUP welcomes comments regarding its products and services. However, INTERNATIONAL MEDICAL GROUP's policy is not to accept or consider creative ideas, suggestions, or materials other than those it has specifically requested. We hope you will understand that it is the intent of this policy to avoid misunderstandings when projects developed by INTERNATIONAL MEDICAL GROUP's very productive staff are similar to someone else's creative work. Accordingly, we must ask that you not send us any such ideas. While we do value your feedback on our products and services, we request that you limit your comments to our products and services, and not submit any creative ideas, suggestions or materials. If, despite our request that you not do so, you send us creative suggestions, ideas, notes, drawings, concepts or other information ("Information"), that Information shall be deemed, and shall remain, the property of INTERNATIONAL MEDICAL GROUP. None of the Information shall be subject to any obligation of confidentiality on the part of INTERNATIONAL MEDICAL GROUP and INTERNATIONAL MEDICAL GROUP shall not be liable or owe any compensation for any use or disclosure of the Information, subject only to applicable copyright or patent laws of the United States.

TERMINATION

This agreement regarding the legal restrictions and terms of use for this website is elective until terminated by either party. You may terminate this agreement at any time by destroying all materials obtained from any and all INTERNATIONAL MEDICAL GROUP site(s) and all related documentation and all copies and installations thereof, whether made under the terms of this agreement or otherwise. This agreement will terminate immediately without notice from INTERNATIONAL MEDICAL GROUP if, in INTERNATIONAL MEDICAL GROUP's sole discretion, you fail to comply with any term or provision of this agreement. Upon termination, you must destroy all materials obtained from this site and any and all other INTERNATIONAL MEDICAL GROUP site(s) and all copies thereof, whether made under the terms of this agreement or otherwise.

OTHER

This agreement shall be governed by and construed in accordance with the laws of the State of Indiana, without giving effect to any principles of conflicts of law. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the subject matter herein and shall not be modified except in writing, signed by both Parties.

SERVICE MARKS

The marks, registered marks, service marks, trademarks and the IMG logo and designs in these Web pages are the property of International Medical Group, Inc. and/or its subsidiaries.

Complaints

We always aim to provide you with a high standard of service, but we acknowledge that there may be times when you may be unhappy with us. If we are unable to resolve matters to your satisfaction and you wish to make a complaint, please contact us with the following information:

• Your name and membership details
• A contact telephone number
• A description of your complaint
• Any relevant information relating to your complaint that we may not have already seen

We will aim to resolve your complaint as quickly as possible. However, in the event you are dissatisfied with the way we have resolved your complaint, you have the right to refer your complaint to:

For UK Customers - Financial Ombudsman Service

Financial Ombudsman Service
Exchange Tower
Harbour Exchange Square
London
E14 9SR
Tel:0800 023 4567
Tel:0300 123 9123
Fax: 0207 964 1001
Email:complaint.info@financial-ombudsman.org.uk
Web:financial-ombudsman.org.uk

For EU Customers - Online Dispute Resolution

The European Commission has also provided an Online Dispute Resolution Service for logging complaints. To use this service please visit ec.europa.eu/odr.

For full details of your complaints process please refer to your policy wording.

© Copyright 204 International Medical Group Limited, IMG Europe AB and International Medical Group, Inc. All rights reserved.